1 hour ticket response
We are devoted to offering a quick and appropriate response to every technical support ticket sent by a client. Our skillful client support engineers will review your situation and will think of the most efficient solution. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average customer support ticket response time has proved to be twenty minutes.
A Top–Class Client Support Service
Each member of our client service staff has several years of experience in the shared web hosting plans field and most of them have worked for us for at least five years. They all are ready to respond to all your questions in the most efficient way possible.
A User–Friendly Help Center
In the Web Control Panel you will find an easy–to–browse Help section where you can get quick tips on how to use our services. You can see the answers to your inquiries in the F.A.Q. database, see more details in the web hosting account administration articles or check out our instructional video tutorials.
