Risk–Free Shared Web Hosting Plans
With Site Merchants, you can experience a fully risk–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are offered.
A 99.9% Server Uptime
The major benefit of building your own shared web hosting system is that you do not have to be worried about compatibility – you configure a special set of software applications in such a way as to be compatible with a given set of hardware components. The end result is something a whole lot more solid and reliable, as there are fewer possible risks of failure. We have built our cloud hosting system using tried and trusted hardware elements along with a seriously modified version of Security–Enhanced Linux in order to create a really secure and safe environment for all your websites.
This is the reason why, with each of our shared web hosting plans plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting system, we have also built our own internal network in all our datacenters. Everything is based on top–drawer hardware parts manufactured by Juniper. Additionally, on each router, we have configured a firewall with an elaborate algorithm in order to sift all suspicious requests.
Because of this, in each of our data center facilities – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not very pleased with our services, or if you think that they are inadequate, or if you decide that you require a VPS hosting plans rather than a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have complete control of your domains even when you delete your hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a response, you’re aware of how annoying this can be, even more so when your site is at stake. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be here and they will respond to you within sixty minutes. And the best thing is that their average support ticket response time is less than 20 minutes!
